Return Policy

Return & Refund Policy

• Eligibility: Returns or refunds are only accepted if the package is damaged upon investigation.
• Investigation: All claims will be thoroughly investigated before approval.
• Contact: Customers must contact us within a specific timeframe (e.g., within 7 days of receiving the product) to initiate a return or refund.
• Proof Required: Customers may need to provide proof of the damaged package (e.g., photos).
• Refund Process: Approved refunds will be processed promptly, and customers will be notified of the refund status.
• Shipping Costs: Return shipping costs may be covered or reimbursed if the damage claim is approved.